Syncing Directory Groups between the Zscaler Admin Portal and App Portal

The directory groups you configured in the Zscaler admin portal are automatically available for selection in the Zscaler App Portal, allowing you to create different Zscaler App profiles for different groups in your organization.

The groups in the Zscaler App Portal sync with groups in the Zscaler admin portal every 6 hours.

In the Zscaler App Portal, you can check when the next sync will occur. You can also manually sync groups between the two portals. See below for instructions.

Checking Next Sync Time and Performing Manual Sync

  1. From the Zscaler admin portal, go to Policy > Zscaler App Portal.
  2. In the Zscaler App Portal, go to Administration from the top menu.
  3. Select Zscaler App Support from the menu on the left.
  4. Go to the Advanced Configuration tab.
  5. The next sync time is listed under Next Directory Group Sync Time.
  6. To manually sync directory groups between the Zscaler admin portal and the Zscaler App Portal, click Sync Groups.
Checking Next Sync Time and Performing Manual Sync