How do I view the Sandbox Detail Report?

With the Cloud Sandbox subscription, you can view a Sandbox Detail Report for the suspicious file(s) you uploaded to the Sandbox Scanning Portal. The Sandbox engine scans the file(s) using the Malware Protection and Sandbox policies configured by your organization and generates results.

NOTE: You must have the MD5 value for the file, which is displayed in the Sandbox Scanning Portal, to complete the steps below.

To view the Sandbox Detail Report:

  1. Log in to the Sandbox portal: https://baui.zscalerfeed.net/ba/.
  2. Enter the Report ID (MD5) displayed in the Sandbox Scanning Portal, and click Submit.

    The Sandbox portal generates the Sandbox Detail Report.

NOTE: If the Sandbox portal generates an Invalid report ID error, then the Sandbox engine hasn't analyzed the file.