Using the Zscaler App: Mac OS X

The Zscaler App is an application installed on your device to ensure that your Internet traffic and access to your organization's internal apps are secure and in compliance with your organization’s policies, even when you're off your corporate network.

  • No matter where you're accessing the web, the app ensures that your traffic is forwarded to and protected by the Zscaler web security service.
  • Additionally, with Zscaler Private Access (ZPA) enabled, you can also securely access your organization's internal resources from any location.

The Zscaler App is designed to provide a seamless user experience. It automatically recognizes when you are connected to a trusted network (for example, your corporate office network) and depending on your organization's configuration, can disable its  web security service and ZPA accordingly. It can also recognize when you connect to wifi hotspots (for example, at airports, hotels, and cafés) where you must pay or accept a use policy before connecting. The app disables its services for a period of time and re-enable itself after you've had a chance to complete the steps necessary to connect.

Once you log in with your user ID and complete a one-step device enrollment process, you can begin safely connecting to the web with the Zscaler App.

This guide takes you through the features of the Zscaler App. Each section links you to the appropriate article for each feature.

A. Enrolling with the Zscaler Service

Before you can use the Zscaler App, you must enroll with the Zscaler service. For instructions on how to enroll, see How do I enroll with the Zscaler service on the Mac version of Zscaler App?

B. Zscaler App Features

Once you have enrolled with the Zscaler service on the Zscaler App, you can view the following features.

You can click the following buttons:

  • Click the log out button on the top right-hand corner to log out of the app. You may be required to enter a password your organization's admin has set for the app. Note that if you log out of the app, you must complete enrollment again when you log back in.     
  • Click the minimize button to minimize the window without closing it.
  • Click the maximize button to maximize the window.
  • Click the close button to close the window. Note however that this does not log you out of the app.  

The app features Zscaler App's services in the menu on the left. The example above shows the menu options for an organization that has subscribed both to the Zscaler Private Access (ZPA) and Zscaler Web Security services. If your organization is not subscribed to one of those services, you will not see that option in the left menu.

See below for further details about the tasks you can perform with the Zscaler App.

C. Menu Bar Options

The Zscaler App displays an icon in the menu bar. To learn about menu bar options, see What are the Zscaler App menu bar options for Mac OS X?