You work with email data types and filters to define the email traffic information that you want to view in a dashboard or report widget or in Analytics > Email Insights.

When you add or edit a dashboard or report widget and select Email in the Widget Settings dialog, you select a data type to view from the Data Type menu and apply filters that you choose from the Add Filter menu.

In the Analytics > Email Insights page, select a data type from the menu above the chart and apply filters that you choose from the Add Filter menu on the left pane.

Following are the email data types. Click a data type to learn more about it and its associated filters.

Department

Displays data about the email traffic of each department in your organization. You can apply the following filters:

  • Department: Use this filter to limit the data to a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.

DLP Dictionary

Displays data about transactions in which data leakage was detected. The data is grouped according to the DLP (Data Loss Prevention) dictionaries that were used to detect data loss. You can apply the following filters:

  • Department: Use this filter to limit the data to leakage detected in the email traffic of a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • DLP Dictionary: Use this filter to limit the data to a specific DLP dictionary. Choose the dictionary from the filter's menu.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.

DLP Engine

Displays data about transactions in which data leakage was detected. The data is grouped according to the DLP (Data Loss Prevention) engines that were used to detect data loss. You can apply the following filters:

  • Department: Use this filter to limit the data to leakage detected in the email traffic of a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • DLP Engine: Use this filter to limit the data to a specific DLP engine. You can choose a DLP engine from the filter's menu.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.

Domain

Displays data about the email traffic of each domain in your organization. You can apply the following filters:

  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.

Email Direction

Displays data about the email traffic in each direction, inbound and outbound. You can apply the following filters:

  • Department: Use this filter to limit the data to a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.
  • Email Policy Type: Use this filter to limit the data to email that matched a specific type of policy. Choose No Policy for email that did not match any policy, Anti-Spam for email that matched the anti-spam policy, Anti-Virus for email that matched the anti-virus policy, DLP for email that matched the DLP policy, or Mail Flow for email that matched the inbound or outbound mail flow policy

Email Disposition

Displays email traffic data grouped by status. You can apply the following filters:

  • Department: Use this filter to limit the data to a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • DLP Dictionary: Use this filter to limit the data to transactions in which leakage was detected by a DLP dictionary.
  • DLP Engine: Use this filter to limit the data to transactions in which leakage was detected by a DLP engine.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.
  • Email Policy Type: Use this filter to limit the data to email that matched a specific type of policy. Choose No Policy for email that did not match any policy, Anti-Spam for email that matched the anti-spam policy, Anti-Virus for email that matched the anti-virus policy, DLP for email that matched the DLP policy, or Mail Flow for email that matched the inbound or outbound mail flow policy.

Email Policy Type

Displays data about email that matched configured email policies. It groups the transactions according to whether the email matched your organization's inbound or outbound mail flow policy, DLP (Data Leakage prevention) policy, anti-spam policy, or anti-virus policy. You can apply the following filters:

  • Department: Use this filter to limit the data to a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu. The trend chart does not support applying this filter to this data type.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.
  • Email Policy Type: Use this filter to limit the data to email that matched a specific type of policy. Choose No Policy for email that did not match any policy, Anti-Spam for email that matched the anti-spam policy, Anti-Virus for email that matched the anti-virus policy, DLP for email that matched the DLP policy, or Mail Flow for email that matched the inbound or outbound mail flow policy.

User

Displays email data organized by user. The trend chart does not support this data type.

  • Department: Use this filter to limit the data to a specific department. It lists 200 results at a time. Use the Search function to find a specific department.
  • Domain: Use this filter to limit the data to a specific domain. Choose a domain from the filter's menu.
  • Email Direction: Use this filter to limit the data to a specific direction of email traffic. Choose either Inbound or Outbound.
  • Email Disposition: Use this filter to limit the data to a specific email status. Choose Delivered, Dropped or Quarantined.
  • User: Use this filter to limit the data to the email sent and received by a specific user. It lists 200 results at a time. Use the Search function to find a specific user.