How do I configure bandwidth classes?


Bandwidth classes identify the URL categories and applications to which the service allocates bandwidth. You can group URL categories or applications into bandwidth classes, and then reference them in Bandwidth Control policy rules.

Go to Administration > Resources > Bandwidth Classes to manage bandwidth classes.

You can do the following:

  • Add up to 17 custom bandwidth classes.
  • You can have up to 8 bandwidth classes with custom domains.
  • Add up to 25,000 domains across all bandwidth classes (including URL categories). 

Cloud Applications

The Cloud Applications tab lists predefined bandwidth classes to which you can add domains. The predefined bandwidth classes cannot be deleted. You can also add your own custom domains.

  • To add domains to the predefined bandwidth classes, edit the bandwidth class, and then Save and activate your changes.
    • Financial Apps: You can enter URLs that represent business-oriented, financial web-based applications or tools, such as Smith Barney or eTrade.
    • General Surfing: This class applies to all web browsing that does not fall into one of the Social Media categories (Webmail, Instant Messaging, Streaming Media/File Share, and Social Networks/Blogging). This class cannot be edited.
    • Sales/Supprt Apps: You can enter URLs that represent business-oriented, sales/support web-based applications or tools, such as Sales Force or NetSuite.o
    • Streaming Media/File Share: You can enter URLs that represent media or streaming sites.
  • To add a new bandwidth class:
    1. click Add and complete the following:
      • Type a Name for the class.
      • URL categories: Select URL categories to add to the bandwidth class.
      • Cloud Applications : Select cloud applications to add to the bandwidth class. You can select cloud application categories or individual cloud applications.
      • Domains: Enter the URLs that you want to include in the bandwidth class and click Add Items. See the URL format guidelines. Note that you can add domains for up to eight individual bandwidth classes.
    2. Click Save and activate the change.

Large Files

From the Large Files tab, choose the minimum file size for this bandwidth class. The service enforces bandwidth throttling when users attempt to download or upload files that are equal to or greater than the size specified here.

Web Conferencing

The Web Conferencing Applications tab lists the web conferencing applications that are included in this class. You can disable those that your organization does not use.


The VoIP Applications specifies the Voice over IP (VoIP) application in this class. Disable it if your organization does not use it.